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Terms and Conditions

Valentines Special Offer Offer open until 14th February 2014, vouchers purchased are valid for 3 months. Subject availability and cancellation policy. May buy multiple vouchers as gifts. One voucher per person per entry. Xmas Party Offer / Serenity Christmas Gift Offer Minimum spend £30. Subject Availability and cancellation policy. Can not be used in conjunction with any other offer. Valid for six months. Expiry date 30th March 2014. Price All prices displayed on the Serenityblu website include VAT at 20%. Local people The special offer relating to local people is ongoing until further notice, and is 20% off selected treatments and cannot be used in conjunction with any other offer. The classification of local people are those who live within a 4 mile radius of the serenity and anyone who works within the airport site. Offers All offers are subject to availability. Serenity reserves the right to withdraw offers at any time. A special offer cannot be used in conjuction with any other offer. Gift Vouchers Please ensure that you bring your redeemable gift voucher to the salon. Non presentation of voucher will necessitate a charge being made until the voucher is presented.  Serenity gift vouchers must be redeemed within 12 months from date of purchase and cannot be extended. Serenity will not accept responsibility for lost, stolen or damaged gift vouchers. Please treat gift cards as cash. Spa Area  To take advantage of the FREE use of spa area ( Gym, pool, sauna and steam room ) there is a minimum spend of £45. Valuables No responsibility can be accepted by the Company for the safety of money or valuables of any kind brought to the health suite. If you do bring valuable items it is essential they are covered by your own insurance for the period of your stay. The Company will not be liable, under any circumstances whatsoever, for damage, injury or consequential loss, however caused, to our guests, their property and belongings unless it is solely due to negligence of the Company, its employees or agents. Cancellation Policy: Please give 24 hours notice of cancellation, otherwise a 50% fee will be charged, minimum cancellation charge £15.00. In the event that no notice is received, the full price of your booking will be charged. If you are late for your appointment, please be aware that your treatment time may be reduced. Links to Other Websites or Services Any links on this Website to other Websites are provided for your interest only. We have no control over these sites and no responsibility or liability for their content and the links do not imply any endorsement of content. Email Privacy Serenity may contact customers from time to time with news and special offers. Under no circumstances serenity sell, rent, or lease your details, or your client details to any other third party.  If you do not want to receive e-mail from us in the future, please let us know by Contacting Us.